<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Alarms

The alarms list shows all sensors that are in a Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. Sensors in other states (for example, Up, Paused, or Unknown) do not appear here. This is useful for keeping track of all irregularities in your network.

In the table list, you can sort the items via the column's header items.

There are two ways to display the alarms list: Either click the Alarms tab of a probe, group, or device (not available for sensors), or click Alarms in the main menu bar.

By default, table lists with alarms are ordered by priority.

Alarms (Object Tab)

Probe, group, device, and sensor pages have tabs that you can use to navigate between the different options. For example, you can view your network's status, view monitoring results, or change settings.

Click the Alarms tab of an object to show a table list of all sensors on this object that show a Down, Down (Partial), Warning, or Unusual status. You see a subset of sensors in an alarm status for the selected object only. This is a subset of the entries available via the Alarms | All option in the main menu bar. The tab is not available for sensors.

Alarms (Main Menu)

Click Alarms in the main menu bar to show a table list of all sensors in your configuration that show a Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. You can also show these sensors as gauges or only show a subset of sensors in certain states.

Acknowledge Alarm

An acknowledged alarm shows up in the alarms list as acknowledged (see Sensor States) and does not trigger any more notifications.

If the alarm condition clears, the sensor usually returns to an Up status immediately with the next sensor scan.

To acknowledge an alarm, right-click a sensor entry and select Acknowledge Alarm from the context menu, enter a message, and click the OK button. The message appears in the last message value of the sensor. You can choose from: Acknowledge Indefinitely, acknowledge For 5 Minutes, For 15 Minutes, For 1 Hour, For 3 Hours, For 1 Day, or Until.

If you choose Until a dialog box appears:

Only users with write access may acknowledge alarms. You can give read-only users the right to acknowledge alarms, too. See User Accounts Settings, section Account Control.

More

KNOWLEDGE BASE

Which audible notifications are available in the PRTG web interface and in PRTG Desktop?

• https://kb.paessler.com/en/topic/26303

Ajax Web Interface—Basic Procedures—Topics

• Login
• SSL Certificate Warning
• Welcome Page
• Customer Service
• General Layout
• Sensor States
• Review Monitoring Data
• Historic Data Reports
• Similar Sensors
• Recommended Sensors
• Object Settings
• Alarms
• System Information
• Logs
• Tickets
• Working with Table Lists
• Object Selector
• Priority and Favorites
• Pause
• Context Menus
• Hover Popup
• Main Menu Structure

Other Ajax Web Interface Sections

• Ajax Web Interface—Device and Sensor Setup
• Ajax Web Interface—Advanced Procedures